Notification and Reminder of your Appointment

Things happen (trust me, I know), which is why we will send you a reminder of your scheduled visit via SMS or email 48 hours prior to your appointment to allow for any changes.

We understand that you may go "OMG, that was this week!" and need to change your booking. All we ask is that when you realise you can't make it, you let us know to give us enough time to offer that spot to someone else. 

 

Cancellation Fee

If you provide us with less than 24 hours notice or fail to turn up for your appointment, you will be charged a cancellation fee of $50. A booking fee may also be required to secure future appointments which can be redeemed at your next scheduled appointment..

 

WHEN Booking DEPOSITS APPLY

During peak times and treatments over an hour, you may be required to secure your booking with a deposit. 
You will be advised at the time of booking if this is required.